Privacy Policy
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The following Privacy Policy (“Privacy Policy”) sets forth our policy with respect to the collection, storage, and use of personal and other information that we collect from you when you access the Institute for Safety Coaching and Leadership website located at https://isclinstitute.org (the “Site”). The Site is owned and operated by Institute for Safety Coaching and Leadership LLC (“ISCL,” “we,” “our,” or “us”).

‍1. Background
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This Privacy Policy covers our treatment of personal information and other information that we collect when you:access or use the Site;access, view, and/or download text, images, videos, and other content made available by ISCL (“ISCL Content”); and/orregister as a member (“Member”) of ISCL, which may enable you to create a profile, access educational resources, participate in events, receive credentials, or engage in the ISCL community (“ISCL Offerings”).
Capitalized terms not defined herein shall have the meanings set forth in the ISCL Website Terms and Conditions made available on the Site.

IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE OR ISCL OFFERINGS.

‍2. Your Privacy Rights (California and Nevada Residents)
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If you are a resident of California, you may request information regarding categories of personal information shared with third parties under the California Consumer Privacy Act (CCPA) and Shine the Light Law. Requests may be made by emailing support@isclinstitute.org.
If you are a resident of Nevada, you may request to opt out from the sale of your personal information to any third-party data broker by emailing support@isclinstitute.org.

‍3. Personal Information Collected
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For the purposes of this Privacy Policy, “personal information” means individually identifiable information from or about an individual.
We may collect personal information when you access ISCL Offerings, complete applications, create an account, or provide information to us, including:Full nameEmail addressMailing addressBilling information and payment detailsCountry of residenceProfessional title, employer, and experienceDemographic information voluntarily providedAny other information submitted through online forms

‍4. Sensitive Information
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Certain categories of data, such as payment details, demographic information, or credentialing records, may be considered sensitive information. ISCL limits collection and use of such information to what is necessary for legitimate business and compliance purposes.

‍5. Member Profiles and Submissions
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By creating a Member profile and submitting information for inclusion in any ISCL directory, you acknowledge that the personal information you make available may be viewable by other Members.
ISCL is not responsible for personal information voluntarily posted or shared in public or member-accessible areas.
Members may access and modify their profiles through their accounts at any time.

‍6. Use of Personal Information
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ISCL may use personal information to:Administer memberships, credentials, and community featuresProcess payments and manage billingRespond to inquiries or service requestsSend information regarding ISCL products, services, and eventsSend updates and newslettersComply with legal or regulatory obligationsImprove the Site and ISCL Offerings
You may opt out of promotional communications at any time via the unsubscribe link in emails or by contacting support@isclinstitute.org.

‍7. Third-Party Tools and Service Providers
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ISCL utilizes reputable third-party service providers including:Mighty Networks — community and member interactionHubSpot — marketing automation and CRMStripe — secure payment processingCertifier — credential and digital badge managementLinkedIn, YouTube, Instagram, and Twitter (X) — communications and marketing engagementAnalytics and performance tools — to improve Site functionality
Each provider maintains its own privacy practices. ISCL is not responsible for third-party policies or actions.

‍8. Disclosure of Personal Information
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We may disclose personal information:To service providers performing services on our behalfIn response to lawful requests by authoritiesTo protect the rights, property, or safety of ISCL or othersIn connection with mergers, acquisitions, or sale of assetsAs otherwise required by law
ISCL does not sell personal information to third parties.

‍9. International Data Transfers
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ISCL operates globally and may transfer personal information outside your country of residence for processing. By using the Site or ISCL Offerings, you consent to such transfers.
ISCL maintains appropriate safeguards, including compliance with GDPR requirements for individuals located in the European Union or United Kingdom.

‍10. Retention of Personal Information
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ISCL retains personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. Data will be securely deleted or anonymized when no longer required.

‍11. Data Security
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ISCL takes commercially reasonable steps to safeguard personal information, including encryption, access controls, and secure storage practices. However, no data transmission or storage system can be guaranteed completely secure.

‍12. Rights of Individuals (Including GDPR Rights)
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Depending on your jurisdiction, you may have rights to:Access, correct, or update your personal informationRequest deletion of personal informationObject to processing or withdraw consentObtain a portable copy of your data
Requests should be submitted to support@isclinstitute.org. Identity verification may be required.

‍13. Age Restrictions
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The Site and ISCL Offerings are intended for individuals aged eighteen (18) years or older. ISCL does not knowingly collect information from minors.
If you believe data has been collected from a minor, please contact support@isclinstitute.org.

‍14. Non-Personal Information and Cookies
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ISCL may collect non-personal information such as browser type, IP address, device identifiers, and usage patterns to improve functionality and performance.
Cookies and similar technologies may be used to personalize content, analyze usage, and enhance user experience. Cookie preferences may be managed through browser settings.

‍15. Cookie Policy
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Cookies are small data files placed on your device to improve Site functionality and experience. ISCL may use:Strictly necessary cookies - to operate the SiteFunctional cookies - to remember preferencesPerformance cookies - to analyze traffic and usageAdvertising and analytics cookies - to optimize communications
Disabling cookies may affect Site functionality.

‍16. Changes to This Privacy Policy
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ISCL reserves the right to modify this Privacy Policy at any time. Updates will be posted on the Site with a revised effective date. Continued use of the Site constitutes acceptance of updates.

‍17. Contact Us
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Institute for Safety Coaching and Leadership LLC
Email: support@isclinstitute.org